Privacy Policy

Who we are

Our website address is: https://a2bcarmove.com.

At A2B Car Move, we take the privacy of our customers very seriously. This privacy policy explains how we collect, use, and disclose personal information when providing our car transport services.

Information We Collect

We collect personal information from our customers in order to provide them with our car transport services. This includes information such as:

Name
Contact information (e.g. email address, phone number)
Vehicle make, model, and registration number
Pick-up and delivery addresses
Payment information

We may also collect additional information as necessary in order to provide our services, such as information about the condition of the vehicle or special instructions for transport.

How We Use Your Information

We use the personal information we collect to provide our car transport services, including:

Coordinating pick-up and delivery of your vehicle
Communicating with you about your transport service
Processing your payment
Addressing any issues or concerns that may arise during transport

We may also use your information for internal business purposes, such as maintaining records, improving our services, and analysing customer data.

Disclosure of Your Information

We will not share or disclose your personal information to any third parties, except in the following circumstances:

We are required to do so by law or in response to a valid legal request
We need to share your information with our service providers in order to provide you with our car transport services (such as towing companies or storage facilities)
We believe that sharing your information is necessary to protect the rights, property, or safety of our company, our customers, or others.

Security of Your Information

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. This includes implementing physical, electronic, and administrative security measures.

However, please be aware that no method of transmission or storage is completely secure, and we cannot guarantee the absolute security of your personal information.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Changes to Our Privacy Policy

We may update this privacy policy from time to time, and will post any changes on our website. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your personal information.

Contact Us

If you have any questions or concerns about our privacy policy or the personal information we have collected from you, please contact us using our online form.